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Should business organizations conduct decision-making discussions in writing, now that a tool like Kialo is available?
Organizational inertia against deliberating in writing makes it unrealistic except in pockets.
Executive sponsorship can overcome inertia. That's what change programs are for.
Dedicating a resource as a "scribe" could address this challenge. Just like the note taker in meetings to jot down minutes.
Inertia has been overcome in other, similar business practices that required additional work in writing.